Client background: The Client is a Georgia-based translation company, delivering patient care via comprehensive translation and interpretation.
Business Challenge
- Provide healthcare to patients from diverse geographies
- Streamline and automate process of providing interpreters/translators to hospitals and clinics
- Enable seamless recruitment of translators
- Maintaining log of appointments, their durations and other details
- Accommodate different user roles and their permissions
Business Solution
Developed a web platform and mobile app enabling our client, care providers and translators to interact, co-ordinate, track and manage their activities
Algorithm driven automated recruitment of translators
Identifying & providing relevant translators with required skillset as well as catering to emergency requirements
Platform enables face-to-face & non face-to-face (telehealth) appointments
Report builder providing insights around patients, care providers, and translators to the client
Business Benefits
One-stop shop for testing requirements across the globe
20% Automation of test scenarios ensures quality testing with reduced efforts & costs
Improved test coverage by 20%
Integration of Test Execution across suite and customized reporting
Business Benefits
Streamlined & automated the process of interacting with translators and care providers
Improved the response time and availability of translators by 60%
Enabled translators to receive and respond to appointment requests in real-time
Helped in delivering patient centric care
Automation & telehealth capabilities saved time, cost, & effort
Environment
Web Platform – React JS & Node JS
Mobile App – React JS & React Native